Last updated: September 2026

Angel Pool respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request information about our services or otherwise interact with us online.

1. Who We Are

This website is operated by Angel Pool, a company specialising in swimming pool design, construction, renovation and related services.

Address: Egnatias 72, Ioannina, Greece
Email: info@angel-pool.com
Telephone: +30 26510 45353
Company Representative: Ilektra Tsekoura

For the purposes of applicable data protection legislation, Angel Pool acts as the data controller in relation to personal information collected through this website.

2. Information We May Collect

Depending on how you use our website, we may collect:

• your name and surname;

• email address;

• telephone number;

• information you voluntarily provide through contact or enquiry forms;

• information relating to a project or service you are interested in;

• communications exchanged with us;

• technical information such as IP address, browser type, device information and general usage data;

• cookie preferences and, where you have provided consent, analytics information regarding your interaction with our website.

We do not intentionally request sensitive categories of personal data through this website.

3. How We Collect Your Information

We may collect personal data when you:

• complete a contact or enquiry form;

• contact us by email, telephone or another communication channel;

• request a quotation or information regarding a project;

• interact with our website;

• consent to the use of analytics or other optional cookies.

Certain technical information may also be generated automatically when you access the website.

4. How We Use Your Information

We may process your personal data in order to:

• respond to enquiries and requests;

• communicate with you regarding our services;

• prepare or discuss quotations and potential projects;

• provide requested services;

• manage our relationship with customers and prospective customers;

• operate, secure and improve our website;

• understand how visitors use our website, where permitted and subject to any required consent;

• comply with legal, accounting, tax or regulatory obligations;

• establish, exercise or defend legal claims where necessary.

We do not sell your personal information.

5. Legal Bases for Processing

Depending on the circumstances, we process personal information on one or more of the following legal bases:

Consent — where you have actively provided consent, for example for optional analytics cookies or certain communications.

Steps prior to entering into a contract or performance of a contract — where processing is necessary in order to respond to a service request, prepare a quotation or provide agreed services.

Legal obligations — where we are required to retain or process information under applicable law.

Legitimate interests — where processing is reasonably necessary for the operation, security and administration of our business, provided that those interests do not override your fundamental rights and freedoms.

Where processing relies on your consent, you may withdraw that consent at any time.

6. Cookies and Analytics

Our website may use cookies and similar technologies.

Some cookies are strictly necessary for the operation and security of the website and may be used without consent where permitted by law.

Optional cookies, including analytics or similar technologies, are activated only where required consent has been obtained.

Where analytics services such as Google Analytics or similar tools are enabled, they may collect information about how visitors interact with the website. Such services are used in accordance with the applicable cookie settings and your consent preferences.

You can manage or withdraw your cookie preferences through the cookie settings available on the website.

7. Third-Party Service Providers

In operating our website and business, we may use trusted third-party service providers that process data on our behalf or provide technical services.

These may include:

• website hosting and infrastructure providers;

• analytics providers;

• email and communication providers;

• IT and security providers;

• professional advisers where necessary.

Our website is currently operated using Squarespace infrastructure. Other third-party services may be integrated into the website from time to time.

Where such providers process personal information on our behalf, we seek to use providers offering appropriate data protection and security safeguards.

8. International Data Transfers

Some technology providers we use may process or store information outside Greece or the European Economic Area.

Where personal data is transferred outside the European Economic Area, we take reasonable steps to ensure that an appropriate legal transfer mechanism and safeguards are in place, where required by applicable data protection legislation.

9. How Long We Keep Your Data

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including for the purposes of satisfying legal, contractual, tax, accounting or reporting requirements.

The exact retention period may vary depending on the nature of the information and our relationship with you.

Information submitted in connection with an enquiry that does not result in a contractual relationship will not be retained indefinitely.

10. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Your Rights

Subject to the conditions provided by applicable data protection legislation, you may have the right to:

• request access to your personal data;

• request correction of inaccurate or incomplete information;

• request deletion of your personal data;

• request restriction of processing;

• object to certain types of processing;

• request portability of your personal data where applicable;

• withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you may contact us at info@angel-pool.com.

We may need to verify your identity before fulfilling certain requests.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) if you believe that your personal data has been processed unlawfully.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Angel Pool does not control the privacy practices of third-party websites and is not responsible for their content or privacy policies. We encourage visitors to review the privacy information of any third-party service they access.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations or business practices.

The latest version will always be published on this page together with the date of the most recent update.

14. Contact

For questions relating to this Privacy Policy or the way we process personal information, please contact:

Angel Pool
Address: Egnatias 72, Ioannina, Greece
Email: info@angel-pool.com
Telephone: +30 26510 45353
Company Representative: Ilektra Tsekoura